Last updated: 10 October 2026.
1. Identification details
You are visiting the website matermap.com (matermap.es in Spanish), owned by Matermap, S.L., a Spanish company with its registered address at Calle de Don Ramón de la Cruz, 117, esc. 1, 6, 28006 Madrid, with tax ID (N.I.F.) B-88.401.393, and registered in the Madrid Commercial Registry in volume 39.352, folio 60 and sheet M-698.760.
Hereinafter, Matermap, S.L. will be referred to as the “Owner”.
You can contact the Owner by any of the following means:
- Phone: +34 698 901 150
- Contact email: info@matermap.com
2. Users
The purpose of these conditions (hereinafter, the “Legal Notice”) is to regulate the use of the Owner’s website and of the MaterMap APP, which it makes available to the public. In the APP, the Terms of Use included in the Privacy Policy also apply.
Accessing and/or using this website or the APP makes you a user, who from that access and/or use accepts the general conditions of use set out here. These conditions apply regardless of any general terms of contract that may be mandatory.
3. Use of the portal
matermap.com (matermap.es in Spanish) provides access to a wide range of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to the Owner, to which the user may have access.
The user is responsible for their use of the portal and must use it in accordance with the applicable laws and this document. This responsibility extends to any registration needed to access certain services or contents. In that registration, the user will be responsible for providing truthful and lawful information. As a result of this registration, the user may be given a password for which they will be responsible, undertaking to use it diligently and confidentially.
The user undertakes to make appropriate use of the contents and services (for example, the website’s contact form or the reviews in the APP) that the Owner offers and, by way of example but not limitation, not to use them to:
- Engage in illicit or illegal activities, or activities contrary to good faith and public order.
- Spread content or propaganda that is racist, xenophobic, illegally pornographic, that glorifies terrorism or that violates human rights.
- Cause damage to the physical and logical systems of Matermap, S.L. or of third parties, or introduce or spread on the network computer viruses or any other physical or logical systems that may cause the damage mentioned above.
- Attempt to access and, where applicable, use the accounts of other users and modify or manipulate their messages.
- Use the website, the APP or the information they contain for commercial, political or advertising purposes, or for any other commercial use, in particular sending unsolicited emails.
The Owner reserves the right to remove any comments and contributions that violate respect for human dignity, that are discriminatory, xenophobic, racist or pornographic, that threaten young people or children, public order or public safety, or that, in its opinion, are not suitable for publication. In any case, the Owner will not be responsible for the opinions expressed by users through reviews or other participation tools.
4. Conditions for reviews published in the APP
These conditions govern the publication of reviews of Mappers in the APP (hereinafter, the “Reviews”) by users. The website’s blog does not accept comments.
Users must read and accept the following conditions on the content of Reviews. By publishing a Review, the user assumes and accepts these conditions.
The Owner reserves the right at any time to modify these conditions, in whole or in part, without prior notice (and likewise to update or partially remove the content or features of Reviews), and may limit access to them for reasons of technical maintenance, operation or availability.
Reviews are a space where users can give their opinion about a Mapper and talk about their experience.
To publish a Review, the user needs an account in the APP. The Review is published with the user’s name and level, and anyone can see it, even without an account. The owner of the Mapper can reply to it publicly.
4.1 Obligations of users
Reviews must be based on a real experience at the Mapper and may not be used to spread content that is contrary to morality, public order, the rights of others or the applicable laws and/or regulations.
Racist, defamatory, obscene or pornographic content published by any user will be deleted, edited or blocked by the MaterMap team. Content that does not comply with the conditions above will be reviewed on suspicion of being unlawful or offensive. It is forbidden to refer to any ideology or political party in Reviews.
Publishing personal information of third parties, or data or content that infringes intellectual property or the right to privacy, is not allowed. Threatening or intimidating anyone through the APP is not allowed either.
The promotion, advertising, provocation and publication of false news will also be investigated. The necessary measures will be taken in each case.
Users must respect the rights to privacy and to honour, as well as the rights to one’s own image and to dignity. Any suspicious or potentially unlawful content published in Reviews will be reported to the public authorities and will be subject to Spanish and European legislation.
If you see a Review that does not comply with these conditions, write to us at info@matermap.com.
The Owner will not be responsible for damage arising from access to and manipulation of information in Reviews, nor for any accidental circumstance or one arising from force majeure. Nor will the Owner assume any responsibility for the use that users may make of the information published in Reviews, whether it was published by the Owner or by a user.
5. Data protection
Everything relating to data protection is set out in the Privacy Policy.
6. Contents. Intellectual and industrial property
The Owner holds all the intellectual and industrial property rights to its website and the APP and to the elements they contain (by way of example: images, photographs, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs needed for their operation, access and use, etc.).
Under Articles 8 and 32.1, second paragraph, of the Spanish Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website or the APP for commercial purposes, in any medium and by any technical means, without the authorisation of the Owner, are expressly prohibited.
7. Exclusion of warranties and liability
The user acknowledges that the use of the website, the APP and their contents and services is at their sole responsibility. In particular, and merely by way of example, the Owner assumes no responsibility in the following areas:
- The availability of the operation of the website and the APP, their services and contents, and their quality or interoperability.
- Whether the website or the APP serves the user’s purposes.
- The infringement of the legislation in force by the user or third parties and, in particular, of intellectual and industrial property rights held by other persons or entities.
- The existence of malicious code or any other harmful computer element that could damage the computer system of the user or of third parties. In all cases, it is up to the user to have suitable tools to detect and remove these elements.
- Fraudulent access to the contents or services by unauthorised third parties or, where applicable, the capture, deletion, alteration, modification or manipulation of messages and communications of any kind that such third parties may carry out.
- The accuracy, truthfulness, timeliness and usefulness of the contents and services offered and the subsequent use the user makes of them, including the information about Mappers. The Owner will use all reasonable efforts and means to provide up-to-date and reliable information.
- Damage caused to computer equipment while accessing the website or the APP, and damage caused to users when it originates from failures or disconnections in the telecommunications networks that interrupt the service.
- Damage or loss arising from fortuitous events or force majeure.
In Reviews and other participation spaces, it must be borne in mind that messages reflect only the opinion of the user who sends them, who is solely responsible for them. The Owner is not responsible for the content of the messages sent by users.
8. Changes to this legal notice and duration
The Owner reserves the right to make, without prior notice, any changes it considers appropriate to its portal and the APP, and may change, remove or add both the contents and services provided through them and the way in which they are presented or located.
These conditions remain in force for as long as they are published, until they are replaced by others that are duly published.
The Owner will not be responsible for damage arising from the changes made to its portal or the APP.
9. Links
If matermap.com (matermap.es in Spanish) or the APP includes links or hyperlinks to other Internet sites, the Owner will not exercise any control over those sites and their contents. Under no circumstances will the Owner assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, scope, truthfulness, validity and constitutionality of any material or information contained in any of those hyperlinks and other Internet sites. Likewise, the inclusion of these external connections does not imply any kind of association, merger, agreement, recommendation or participation with the linked entities.
In that sense, in accordance with the legislation applicable at any given time, it is forbidden in all cases to establish links or hyperlinks of any kind that frame the website or allow its contents to be viewed through Internet addresses other than those of the Owner and, in any case, when they are displayed together with content unrelated to the Owner in a way that: (i) causes, or may cause, error, confusion or deception among users about the true origin of the service or contents; (ii) constitutes an act of unfair comparison or imitation; (iii) serves to take advantage of the reputation and prestige of the Owner; or (iv) is prohibited in any other way by the legislation in force.
No false, inaccurate or incorrect statement of any kind may be made, from the page that includes the link, about the Owner, its employees or the quality of the services it provides.
Under no circumstances may the page where the link is placed state that the Owner has given its consent to the insertion of the link or that it otherwise sponsors, collaborates with, verifies or supervises the services of the linking party.
The use of any word, figurative or mixed trademark or any other distinctive sign of the Owner on the linking party’s page is prohibited, except in cases permitted by law or expressly authorised by the Owner, and provided that, in those cases, a direct link to the Owner’s website is allowed in the manner established in this clause. The page that establishes the link must faithfully comply with the law and may in no case contain or link to its own or third-party content that: (i) is unlawful, harmful or contrary to morality and good customs; (ii) leads or may lead to the false belief that the Owner subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, lawful or unlawful, of the linking party; (iii) is inappropriate or not relevant to the Owner’s activity, considering the place, contents and subject matter of the linking party’s website.
10. Right of exclusion
The Owner reserves the right to deny or withdraw access to the portal, the APP and/or the services offered, without prior warning, on its own initiative or at the request of a third party, to users who breach the contents of this legal notice.
11. General provisions
The Owner will pursue any breach of these conditions and any misuse of its portal or the APP, exercising all the civil and criminal actions to which it may be entitled by law.
12. Applicable law and jurisdiction
The relationship between the Owner and the user will be governed by the Spanish regulations in force. All disputes and claims arising from this legal notice will be settled by the Spanish courts.
When the user acts as a consumer, the courts of their place of residence will have jurisdiction. In all other cases, the user, waiving any other jurisdiction that may apply, submits to the jurisdiction of the courts of the city of Madrid for any dispute or controversy that may arise in relation to this legal notice and, in general, from the use of the portal, the APP or the services provided by the Owner.
13. Minors
matermap.com (matermap.es in Spanish) and the APP offer their services to users aged 14 or over. Younger minors are not authorised to use our services and must not, therefore, send us their personal data. Registering a Mapper or buying Premium requires being of legal age. We inform you that, if this happens, the Owner is not responsible for any consequences that may arise from failure to comply with the notice set out in this clause.