Frequently asked questions

Yes. The app is free for families, on iPhone and Android.

Cafés, shops, pharmacies, museums, health centres and many other places that have joined as Mappers. Each type of place has its own colour on the map.

Its page shows its services (such as a changing table, microwave or high chair), its accessibility, whether you need to buy something, how private its breastfeeding area is, whether it is open now and how far away it is.

Low: no closed or separate space. Medium: no closed space, but a quieter corner with some privacy. High: a closed or separate room, out of other people’s view.

Some Mappers reward families who come back. Open My Rewards in your profile and tap “Show my QR” so the Mapper adds your points. Once you have enough, you pick your reward at that same place.

Spanish and English.

Being on the map is free. Premium is optional and taken out for each Mapper in the app.

Download the app, create your account and, in your profile, tap “I want to be a Mapper!”. Fill in your venue’s details and add a document that shows it is yours. Once we approve your request, you appear on the map.

Open it in the app and tap “Claim property”. Once we have verified it, you can edit its details.

Order it in the app, one-sided or double-sided for glass.

Replying publicly to reviews, editing your Mapper instantly without waiting for a review, and a gallery of up to 5 photos. You take it out and manage it in the app.

Yes, in the app, under “Delete account”. Before you confirm, the app explains what is deleted and what is kept. There are more details in the privacy policy.

Through the contact form.